THE GATHERING
Space to speak,
listen, and reflect
An evening built around residents' experience.

Dinner, Cantonese conversation, bilingual slides, and a map offered several ways to take part. The Conversation Guide was a printed handout with questions and space to write about personal experiences.
The materials invited people to describe what happened in their own lives, respond to one another, and share different experiences. Written contributions were optional.
Time to remember, compare, and explain helps everyday details emerge.
Source reference · Booklet page 4
Session materials and photo EHG-089.
HOW WE LISTENED
The questions opened
several doors
The conversation moved from a recent hot day toward possible improvements.
Start with experience. Where were you? What were you doing? What stood out?
Follow everyday life. The guide covered changed routines, heat at home, getting around, hot and comfortable places, family and community support, information, and improvements.
Make room for different participation. The scripts encouraged quiet reflection, voluntary writing, follow-up questions, and responses from people who had spoken less.
Keep the method in view. The prompts included examples such as fans, libraries, trees, and WeChat. Those examples helped people respond, but also shaped what was discussed. We cannot label every theme spontaneous.
A planning script shows what facilitators intended to ask. The discussion and submitted guides show what was actually recorded. This booklet uses that distinction throughout.
Source reference · Booklet page 5
Conversation Guide; Session Design; Master Overview and Session Script; slide deck.
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